Case Studies

Sainsburys

At Sainsbury’s, they have recently established an HR Shared Services Centre to provide a first-class service to 147,000 colleagues in stores across the country. This was a first for them, reflecting their position as one of the most upbeat and progressive players in the supermarket sector.

Scope

Manchester based HR Shared Service Centre; initially 50 advisors to be recruited over a 2 month period.

The MBA Solution

• Off site team of 2
• On-line and off-line candidate attraction strategy
• Production and control of all advertising strategy
• reached out to wider North West SSC community, building links to enable candidates to apply direct from 3 SSC's making volume redundancies.
• Creation of screening assessment program defined by Sainsburys key drivers.
• Implemented full candidate management system
• MI reporting weekly
• Candidate experience excellence programme

Results

• 50 hires in 2 months
• Reduced agency use to 0% for campaign
• Improved conversion rate from interviews to 1.6:1 from 13:1 through agencies
• 98% of candidates offered/accepted started
• 0% attrition